This Privacy Policy describes how Pueblo Appliance Repair (we, us, our) collects, uses, and shares information about you when you visit and interact with our website (the Site) and when you contact us by phone or submit a service request form.
By using our Site or contacting us, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please do not use our Site or services.
Information We Collect
We collect the following types of information:
1. Personal Information Provided by You: This may include your name, phone number, email address, and any other details you provide when requesting a call or submitting a service request form.
2. Non-Personal Information: We collect non-personal browsing data through cookies or web beacons. This information helps us improve the user experience on our Site and includes data such as your IP address, browser type, and pages visited.
Use of Information
We use the information we collect for the following purposes:
- To contact you via phone, email, or text for service-related purposes.
- To share your information with our trusted partners for operational and service needs.
- To analyze and enhance the functionality and user experience of our Site.
Information Sharing Practices
We may share your information with:
- Trusted partners who assist us in operating our business and providing services to you. These partners are contractually obligated to keep your information confidential and use it solely for the purposes agreed upon.
- Law enforcement or regulatory authorities if required by law or to protect our rights.
Your Rights
You may choose to opt-out of any communications by contacting us at (760) 474-4427. Please note that opting out of communications may limit the services we can provide to you.
Limitation of Liability
By using our Site, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the Site or services. The maximum compensation for any claims is limited to $100. In the event of a dispute, you agree to bear your own legal fees and expenses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site.
If you have any questions about this Privacy Policy, please contact us directly through our website contact form.
